Private service — not a government website. Not affiliated with the Government of Canada. Apply directly at canada.ca (opens official Government of Canada site in a new tab); our service fee is extra.
Canada eTA Assist

Privacy policy

How we collect, use and protect your personal information.

TODO (site owner): This is a template. Replace bracketed placeholders and have these terms reviewed by a qualified lawyer for your jurisdiction before launch.

Last updated: [DATE]

1. Controller

Pacific Legacy Trust, [YOUR REGISTERED BUSINESS ADDRESS]. Privacy contact: support@canadaetaassist.com.

2. Information we collect

  • Identity and passport details (name, date and place of birth, nationality, passport number, issue/expiry dates).
  • Contact details (email, phone, address).
  • Travel details and your answers to background and eligibility questions, which may include health and criminal-history information (sensitive data).
  • Payment information (processed by our payment provider [NAME]; we do not store full card numbers).
  • Technical data such as IP address and browser type [list any analytics tools].

3. How we use it

To review and submit your eTA application to the Government of Canada, to communicate with you, to process payment, to prevent fraud and to meet legal obligations. [State legal bases if GDPR/UK GDPR applies.]

4. Sharing

We share your application data with the Government of Canada (IRCC) to submit your application, and with service providers (hosting, payment, email) under contract. We do not sell your personal information.

5. Retention

[Specify retention period, e.g. X months after your application is completed, then securely deleted.]

6. Security

This website uses HTTPS. [Describe encryption at rest, access controls.] The application form does not store your data in your browser.

7. Your rights

[Access, correction, deletion, objection, complaint to a supervisory authority — adapt to your jurisdiction.]

8. Cookies

This site does not set cookies by default. [Update if you add analytics, chat or payment widgets.]